Privacy Policy

We strive to nurture a long term relationships with our customers & treat their success as our success. Together we can achieve great things.

Privacy Policy

The Yellow Monkey team is duly committed about responsibly safeguarding privacy of your data and preserving it when you visit our site and communicate with it, including digital communications initiated with us.

The Privacy Policy, along with our Terms of Use, details and elaborates how we access and use any of the personal data we may collect or be provided by you when you visit or interact with this website. We regularly update this Policy as required, so please revisit and review this Policy regularly.

Information We Collect

For our website operations, we may collect and process data of the following types about you:

Details regarding you accessing the Yellow Monkey website and the resources accessed by you – including yet nevertheless limited to traffic & location data, logs, and other forms of data concerning communication or interaction.

Information that is provided to us or shared with us by filling out our forms or fields on our website, such as when registering for our newsletters.

Any information shared with us when you initiate or engage in communication with us for varied encompassing reasons.

Push Notifications

In the event(s) whence you have enabled Push Notifications with our website on your desktop system or mobile applications, we will send you notifications via a provider of push notifications. As a user or visitor, you can manage the preferences of the push notifications or deactivate them by turning them off in your browser, device, or system settings.

We do not control the use of the personal data or information leveraged by third-party services, which each adhere to their own privacy policy guidelines respectively.

Use of Cookies

On occasion(s), we might collect information regarding your system, computer, or mobile device, while you are accessing our website. It enables us to improve our offered services and to present statistical information pertaining to the use of our website pages to our advertisers (third parties, too) wherever appropriate.

The information would not serve to identify you personally in any way, as its purpose exists in the capacity of being statistical data of our visitors and their respective use of our website, its pages, and services.

Likewise, we may also gather data or information regarding your general internet use through the means of utilizing a cookie file. Wherever utilized as required, the cookies will be downloaded and stored in your system automatically. Cookie files stored on your device will contain information about your device, which contributes to helping us by improving our website and the services provided to you.

Third Party Access

The third-party advertisers associated with our website may also utilize the cookies stored on your device, over which we do not possess any level of control. Same as our website cookies, those cookies would also be downloaded all the same when you click on any of the presented advertisements on our website and its web pages.

Opt-Out

All of the systems and devices, including your desktops and mobiles, will have the ability and choice to decline the cookies. Performing a decline action on the cookies may also be managed and activated from your browser. However, please be aware that if cookies are declined, certain parts, elements, and sections or functionalities of our website may become inaccessible.

Use of Information

Any and all the information collected by us or shared with us is used, in essence, to enable us to supply or extend our services to you. Additionally, we may further utilize the gathered information for the following but not limited purposes:

  • Providing you with information or data requested from us or our web pages and our website regarding our products and services.
  • To depict and state information to you about other products which we believe may interest you, wherever you may have affirmed the consent of receiving such information.
  • To adhere to our contractual commitments made to you.
  • Notify you about changes to our website, including but not limited to improvements, relocation, removal, or addition to our services and products that may or may not affect our service(s).

Communication(s)

In the scenario when you are an existing customer, Yellow Monkey may attempt, initiate or devise contact or communication with you about similar products and services that are or have been subject(s) of previous interest(s) or sale(s) to you.

Moreover, we might utilize your data or permit, in varying capacities, any of the select third parties to access your data and use it. It is so you can obtain knowledge, information, or data on the unrelated services or products that we believe or consider may hold or elevate your interest.

Your Data Management Rights

Either the third party, us, or both might attempt to contact you regarding such products and services through the respective methods consented by you during the collection of your data.

As a new visitor or customer, we can control, to an extent, how we or the third parties will contact you based on the consent provided by you to us for the allowed channels you agreed to in your consent.

When you do not desire or want us to utilize your data and share it with third parties, you possess the choice to withhold your consent on it when sharing or submitting your details on the form(s) that collect your data for us. You may also send us an email containing information elaborating on the issue(s) you may have.

Please be aware and advised that no information concerning you and your identification is revealed to our advertisers, even if we might occasionally provide it in the forms related to aggregate statistical data of the visitors on our website.

Data Access & Retention

Until instructed to us by you, we will retain the collected information shared by you for however long to continue effectively providing our services and products and to adhere to compliance with our legal obligations.

Yellow Monkey might employ or work with third parties and individuals to facilitate our service, providing services on our behalf, performing service-related actions or services, or assisting us with analysis of how our services are utilized.

The respective third parties have the ability to access your data (cookies) only for initiating the stated tasks on our behalf and are obliged not to disclose or use it for any other purposes whatsoever.

Analytics

Yellow Monkey might seek help from certain or several third-party Service providers for monitoring and analyzing the use of our services in the following capacities:

Google Analytics web service by Google tracks and reports website traffic and other metrics, along with the utilization of our service(s). The accessed data by Google Analytics isn’t shared with other Google products or services.

Visitors or users can choose to opt out of having their activities on the website from being tracked by Google Analytics service by installing the addon by Google, known as Google Analytics opt-out. Its functioning post-installation will prevent the JavaScript(s) of Google Analytics from sharing your information with Google Analytics about activities surrounding visits and exits.

For additional information, users or visitors can explore or discover the privacy practices of Google at the official Google Privacy & Terms webpage.

Storing Personal Data

Yellow Monkey might transfer data collected from you to locations or sites outside of India or the US for processing and storage. It may also be processed by teams or entities (tangible and intangible) outside of the stated regions that we or our service suppliers employ. For instance, the staff or the entity may also be harnessed for processing and fulfilling your order(s), including but not limited to processing payment details and provisions connected with support services.

Through the submission of your personal data, you offer consent to such transfers and storage and processing of the same. At the same time, we will responsibly take the necessary steps to ensure your data is processed and handled with the maximum possible security and in accordance with the Privacy Policy agreement.

Data provided or shared with us is securely stored on our guarded servers, and details concerning transactions entered on our site or connected with our website will be duly encrypted to maintain its confidentiality.

Transmission

Transmission of any information via the internet is not wholly secure in most circumstances. Therefore, guaranteeing the complete and total security of data sent to us via electronic means and its transmission as required will be solely at the risk of the visitor or the user, respectively.

Whichever sections of the website or its products and services are connected with the password provided to you or managed by you will be solely your responsibility to retain its confidentiality and security.

Disclosing Your Information

Wherever it may apply, Yellow Monkey will disclose your personal information to any member of our organization and among our groups. It essentially is inclusive of our subsidiaries, holding company, and its subsidiaries, as applicable or required.

We might also disclose your information to third parties as needed, lawfully or otherwise, wherever our business or assets, or services are sold or leveraged by a third party. It also includes the purpose of ensuring and supporting protection against fraud and minimizing credit risk, and so forth. 

Children’s Privacy

We do not provide our services to anyone under the age of 16, and nor do we knowingly or otherwise aim at collecting any personal information for identification purposes from anyone below 16 years of age.

As a guardian, parent, or designated caretaker of such a child of or below the stated age, after acquiring awareness that your child has shared with us their personal data, please get in touch with us.

In the scenario, we may discover that we have obtained the personal data of a child below 16 without the consent of their parent, guardian, or designated caretaker; We will proceed to remove the information from our servers using appropriate steps without seeking content or confirmation about the same.

For adherence with the legal measures of your country, we may have to rely on consent from a parent, guardian, or designated caretaker for the purpose of processing your information prior to proceeding to collect and utilize your information.

For events where you have discovered evidence that a child below 16 has provided us with any personal information, please contact our team, and we will take steps to delete the information promptly.

Third Party Links

Visitors and users might discover links to third parties on our website, but please be aware they may not always be associated with us. Moreover, the respective third parties will function according to their own privacy policies, and we request you review them immediately.

Yellow Monkey does not bear nor accept any forms of liabilities and responsibilities arising from their policies or the use of your data by them since we do not possess or exert any control over it.

Access To Information – Your Rights

Under Data Protection Act 1998, you possess the right to access the information we may store about you. Please note that demand for accessing the data stored with us of yours might be subjected to payment of a fee of a particular sum that serves to cover costs we may bear in provisioning you the requested data or information.

You also possess the following rights in limited capacities.

  • Request deleting or updating your personal data or information we have about you or shared with us by you.
  • Right(s) to pursue corrections of your personal information or data we may store.
  • Objection towards processing your personal data but on legal grounds, whose framework or concerning legislature can be discovered by contacting our team.
  • Initiate a personal data transfer request, which, if honored after relevant procedures, will be supplied in a machine-readable format.
  • Withdrawal of your consent on sharing or providing information or personal data.

If you desire to obtain the information of yours stored by us, please contact our team using the contact details provided at the end of this Privacy Policy.

Changes To Privacy Policy

Between specific periods and in dissimilar durations, we could make changes to our Privacy Policy or update it. Therefore, to keep track of the changes, visiting this page is a must, as no separate notifications may be supplied to visitors or users.

Although the updates may contain a date of the recent update, changes to our Privacy Policy are advised to be periodically viewed as they will become effective from the instance they are posted on this page.

Contacting Us

If there may be any questions or inquiries you might want to initiate regarding this privacy policy, please contact us:

  • By accessing or visiting our dedicated Contact Us page and submitting the form presented on it after filling it out completely with authentic data.
  • You can also write to us at info@yellowmonkey.com